Right Hand Senior Care Franchise

OUR REASON FOR BEING

Right Hand Senior Care was born in 2016 after founder Heather Monoc and her mother Robbie Pate tried to secure quality in-home care for Heather’s grandmother.

They endured familiar problems families encounter trying to secure reliable, affordable in-home senior care services for their loved ones. They said to themselves: “there’s got to be a better way”.

But in the end they had to create it themselves: Right Hand Senior Care.

RIGHT HAND HAD TO OVERCOME THREE CHALLENGES TO REINVENT SENIOR IN-HOME FRANCHISING

1. Hire, Motivate, Reward and Retain the Right Caregivers

Caregivers make or break a Senior In-Home Care franchise. Yet you can Google countless stories about…

• Caregiver shortages
• Retention problems
• Poorly trained caregivers
• Nasty attitudes
• Complaints about the lack of respect and dignity shown caregivers

Front line caregivers often climb through layers of CYA and bureaucratic nonsense just to be heard. That lack of attention saps caregivers’ energy and enthusiasm for an already difficult job. Right Hand Senior Care fixed this first challenge.

2. Create Low Overhead Management Structures so Profits can be Plowed into Better Care

Right Hand shows franchisees how to strip layers out of the traditional management structure, lowering overheads and gives caregivers access to franchise leaders, often for the first time in their careers.

These bloated traditional management hierarchies often do little to improve the individual franchise unit’s performance. Heather developed new practices and developed cost-cutting administrative services for franchisees while maintaining high client service levels. All without harming unit financial performance. Right Hand Senior Care fixed this second challenge.

3. Keep Franchisees Focused on Tasks that Actually Grow Their Business

Once a franchisee opens their doors, there are dozens of distractions that at the time always seem urgent. While those tasks do need to be done, they do nothing to grow your franchise business. How to cost-effectively offload these time-sucking administrative tasks from a franchisee?

Heather founded an in-house support company in 2018 to deliver comprehensive back-office support. This strategic decision completely transformed how Right Hand operates and helped land Right Hand on the INC 5000 list of fastest growing companies in 2021. Right Hand Senior Care fixed this third challenge.

WHY JOIN RIGHT HAND SENIOR CARE?

We’ll Show You How to Staff and Retain the Right Caregivers and Back-Office Operations

Right Hand Senior Care has invented ways to not only keep up with the day-to-day demands of the business but devote considerable time and attention to the caregivers that deliver the actual service.

Right Hand’s scalable franchisee support systems are proven game-changers, allowing franchisees to compete for the limited supply of top-quality caregiving professionals available.

Our ultimate vision is to grow our franchisee network responsibly into other markets – specifically, in the southeastern region of the United States.

Our franchise business model allows medical professionals to transition into this field with confidence. We’ve already overcome the challenges you’d face trying to start an in-home senior care company on your own.

Right Hand Helps Franchisees Focus on the Tasks that Grow Your Business

Since opening in 2016, Right Hand has set the standard for both quality of services and its uncanny ability to match clients with exactly the right caregiver.

However, what really sets Right Hand apart from others in the in-home senior care industry is its innovative approach to addressing two never-ending challenges: staffing and back-office operations support.

With caregiver demand dramatically rising, Right Hand focuses its efforts on caregiver development and retention. We show franchisees how to delegate many administrative tasks to our in-house subsidiary, whose team remotely supports our franchisees by overseeing:

• Recruiting
• Bookkeeping
• Scheduling
• Care planning
• Customer service
• Numerous related administrative tasks

Right Hand franchisees get the bandwidth needed to invest in caregiver training and personal development–creating career pathways that encourage Right Hand people to grow and stay within the company.