Bob McDonough’s franchise success is all in the family.
When McDonough purchased his National Property Inspections franchise in Atlanta, Georgia, in 2008, his goal was to get back to owning his own business.
Since then, the award-winning franchisee has added a territory, brought his son-in-law on board to run it and hired his sister as a virtual office assistant. She lives in Michigan but answers two cellphones, corresponds with agents, arranges inspections for both territories and closes the sales.
“Using family has been great,” McDonough said. “I know I can trust them. I know they’re not going to walk in one day and quit and leave me hanging.”
Franchising the NPI wayA 2012 NPI Platinum Award winner, McDonough credits two things for his success: constant marketing and diversification of his services.
His background in facility management at the Target Corporatio…