The Cleaning Authority Testimonials

The cleaning industry I feel like is kind of a bulletproof industry as far as it's ability to be a long-term investment. It seems to be recession proof: We purchased our business in 2008, which was the beginning of a recession, and we grew throughout the entire recession. Tina Timmons (Dayton, OH) The call center is very helpful. I use the call center a lot. I leave a phone line that transfers to the call center all the time. They can take care of easy questions, if customers think of something at 7 o'clock at night, they can call the call center... Very beneficial and at a low cost. Randy Thomas (Indianapolis, IN) We've been able to have a lot of financial freedom that would've taken a lot more years in the corporate world to get to... We couldn't be more thrilled with the opportunities [franchising] has provided to us. Peter DeLorme (Knoxville, TN) We were looking for a change in lifestyle, getting out of the corporate world. We wanted a chance to stay at home, raise the kid…
Read more about The Cleaning Authority Testimonials
  • Avatar of HomeServicesOpportunities
  • February 16, 2022
  • 0

The Cleaning Authority – A Franchise That’s Cleaning Up

Q&A with Leanne Stapf, Chief Operating Officer, The Cleaning Authority. How has the brand pivoted throughout the pandemic?

With COVID impacting every industry, The Cleaning Authority was not exempt. At the start of the pandemic, several of our locations made the decision to close. About two months later, 40% of our locations were open or reopening and the rest were soon to follow.

The professional cleaning services provided by The Cleaning Authority were, and still are, in-demand. Our franchise owners continued to provide superior cleaning services to ensure homeowners were able to enjoy their time indoors in a clean, comfortable and safe environment.

Immediately prior to COVID we were in the development phase of our customer facing app.

Once COVID hit, we immediately added new functionality that would push notifications to the customer when the cleaners were on the way, and when the cleaners completed the clean so that the customer c…

Read more about The Cleaning Authority – A Franchise That’s Cleaning Up
  • Avatar of HomeServicesOpportunities
  • February 16, 2022
  • 0