Zoom Drain News

Zoom Drain announces new location in San Diego’s North County area

SAN DIEGO, Cali. // FranchiseMarketingSolutions.com // March 4, 2024 - Zoom Drain, a leading operator of drain and sewer services, today announced the opening of its newest franchise in the San Diego area, which joins together close friends HooiJin and Yeanmay Teng and Josef and Heather Shreve as local owners who want to bring specialized drain and sewer services to Southern California.

The two sets of couples will open the doors to Zoom Drain of San Diego North County on Monday, March 4, as part of an entrepreneurial venture that has been in the making ever since the Tengs and the Shreves met at their Escondido church more than five years ago.

"All of our lives, Yeanmay and I have trained to work hard and produce results," HooiJin Teng said. "We want to create a healthy culture at Zoom Drain of San Diego North County. We plan to grow this business into a high-revenue location by excelling in customer service."

The Tengs,…

Zoom Drain Opens New Location in Phoenix’s East Valley

PHOENIX, AZ // FranchiseMarketingSolutions.com // Feb. 19, 2024 - Zoom Drain, a leading operator of drain and sewer services, announces the opening of its newest franchise location in Phoenix's East Valley on Feb. 19, and owners Nathan and Heather Merrill say they are happy to be members of a company dedicated to customer service and an energetic company culture.

Local owners Nathan and Heather Merrill were drawn to the drain and sewer services company because of its positive company culture

"We wanted to become a part of a specialty trade business that would always be in demand and provide a vital service for the East Valley community," Nathan Merrill said. "But Zoom Drain's commitment to fast and focused customer service and their healthy company culture captured our attention. We like that as franchise owners, we're backed by Zoom Drain's extensive industry knowledge and experience."

Before purchasing their new Zoom Dr…

Zoom Drain Expands Further In Southeast Texas With New Location In Houston

HOUSTON, TX // FranchiseMarketingSolutions.com // Feb. 5, 2024 - Zoom Drain, a leading operator of drain and sewer services, announced the opening of its newest franchise location in Houston today.

The new location will offer drain and sewer services focusing on the repair, maintenance, and installation of everything "below the drain" to area residents.

The new owner, Allison McCarthy, was drawn to the sewer and drain business because of its essential nature, and she discovered a need in her community.

"I recognized a crucial need in our area for this essential service and was immediately drawn to the innovative business model and the supportive Zoom Drain family," said Allison McCarthy. "This area of Houston is growing and is full of young families. I am excited to be able to offer these services to our community."

Allison is originally from Louisiana but has called Houston home si…

Zoom Drain Appoints New Director of Operations at Its Philadelphia HQ

PHILADELPHIA // FranchiseMarketingSolutions.com // Dec. 27, 2023 - Zoom Drain announced today that it has appointed Avery Suelzer to lead the development of its operational strategy as the company's new director of operations.

"We are pleased to welcome Avery to the Zoom Drain team," said Jim Criniti, CEO of Zoom Drain. "His strategic thinking aligns with our company's objective to develop a positive culture within the headquarters and throughout our franchising organization. Avery's experience in the home service industry and ability to cultivate strong business relationships are both attributes that will help Zoom Drain through this exciting growth period."

Suelzer has served as a corporate development manager for American Residential Services LLC and as the vice president of operations for Roto-Rooter's Midwest region. He will head operational development for the Philadelphia, Pennsylvania Zoom Drain headquarters and at t…

Zoom Drain appoints seasoned franchise manager as vice president of franchise operations

The drain and sewer cleaning company has hired Joseph Schneeweis to develop and guide their rapidly growing franchise program

PHILADELPHIA, PA // FranchiseMarketingSolutions.com // Dec. 20, 2023 - Zoom Drain, a leading operator of drain and sewer services throughout the United States, announced today that it has appointed longtime franchising management expert Joseph Schneeweis as vice president of franchise operations to lead the company through its next phase of growth.

Schneeweis comes to Zoom Drain after serving several years as the franchise operations manager of ServiceMaster Corporation, an umbrella franchisor with seven brands consisting of more than 3,200 franchisees across 4,600 locations.

"We're excited to have Joseph join the Zoom Drain team," said Zoom Drain CEO Jim Criniti. "The professional experience he brings from inside the franchising world will be integral to the development of our franchise operations. Joe's consistent track r…

Zoom Drain appoints new member, advisors to its board of directors

The home service franchisor strengthens its franchising and industry knowledge with the addition of new board members

PHILADELPHIA, PA // FranchiseMarketingSolutions.com // Dec. 21, 2023 - Zoom Drain, a leading operator of drain and sewer services throughout the United States, has appointed a new board member and two advisors to its board of directors in response to its rapid expansion in the franchising industry.

Zoom Drain President Ellen Rohr is assuming a key position on the board of directors which marks a significant step toward driving the franchise's expansion. Her transition from president to this influential board role underscores her commitment to fostering growth and development within the growing organization.

The company also welcomes two additional accomplished franchising experts as advisors to the board. The appointment of Sherry Rose, CEO of Stellar Service Brands, and Jessica Wescott, COO/CFO of Stellar Service Brands, sig…

Zoom Drain Welcomes New Franchise Location in Northwest Raleigh, NC

Trusted Name in Drain and Sewer Services Set to Support Local Property Managers, Contractors, Plumbers & Homeowners with 24/7, 365 Drainage Solutions

RALEIGH, N.C. // FranchiseMarketingSolutions.com // Dec. 4, 2023 - Zoom Drain, a leading operator of drain and sewer services – opened its newest franchise in Northwest Raleigh on Dec. 4. Currently, there are three Zoom Drain franchise locations in North Carolina, with 59 total nationwide.

The new location is owned and operated by Boone Adams. Adams and his family have spent the last 15 years in the great city of Raleigh. They are intrinsically connected to the city and are excited to provide essential, unparalleled drain and sewer services to the Raleigh area, including Wake Forest, Cary, Apex, and beyond.

Adams is a manager and entrepreneur with over 15 years of business experience. He spent most of his career in the technical management sector, where he flexed his management experienc…

Zoom Drain Opens First Franchise Location in Delaware

Trusted Name in Drain and Sewer Services Set to Support Local Property Managers, Contractors, Plumbers & Homeowners with 24/7, 365 Drainage Solutions

NEWARK, Del. // FranchiseMarketingSolutions.com // Dec. 11, 2023 - Zoom Drain, a leading operator of drain and sewer services – opened its first franchise location in the state of Delaware on Dec. 11. Located at 310 Ruthar Dr., Unit 6, Newark, DE 19711, Zoom Drain Delaware will proudly serve New Castle County and the surrounding counties of Kent and Sussex shortly. The Zoom Drain brand currently operates at over 58 locations nationwide.

The local owner of the new Zoom Drain location is Tim Miller, an experienced leader who spent the last 17 years in a variety of corporate roles focused on strategic growth. Working in strategy and corporate development positions for companies operating in diverse markets, Tim accumulated a wealth of experience to include time with a firm focused on sewer/drain inspection equi…

ZOOM DRAIN franchise review: Jason Kim of Long Island

A corporate executive and a plumber joined forces to open ZOOM DRAIN’s first franchise

Jason Kim comes from “a fairly corporate background” rather than the plumbing industry. His ZOOM DRAIN Long Island business partner, Ray Gremaux, is the man he describes as the driving force behind their franchise and the one with industry experience. But Gremaux saw the vision when he was approached by ZOOM DRAIN COO Ellen Rohr, and Kim was astute enough to know a golden opportunity when he saw one. In this ZOOM DRAIN franchise review, Kim tells his and his partner’s story about becoming the first Zoom franchisees.

The Long Island franchise was the first one. Tell me how that came about.

So, Ray knows Ellen. He met Ellen in 1996 in Vancouver at a seminar. Ray had hired Ellen in the past to do consultant work on his then-primary business, which was Ray the Plumber. Ellen contacted Ray when they were first hatching the franchise idea and asked Ray if he would be inte…

ZOOM DRAIN franchise review: Pamela Belyn of Chicago

Former corporate attorney spies golden opportunity in the sewer and drain franchise business

Pamela Belyn already had more than an inkling about the fortunes to be found in the drain and sewer industry before she bought a ZOOM DRAIN franchise in 2019. A corporate attorney in the Chicago area for 20 years, Belyn switched gears and bought a sewer company that does a lot of governmental entity work. She saw ZOOM DRAIN as her opportunity to delve into the potentially lucrative residential sector. She talks about what it’s been like to on-board with Zoom in this ZOOM DRAIN franchise review.

What were you doing before you became a Zoom franchisee?

Before Zoom, I was a corporate attorney for 20 years, and then I bought another sewer company. So I am what Zoom refers to as a Plus Play. The other sewer company that I own does more governmental entity work and very little residential, so Zoom made sense for us to sort of expand into the residential sector and c…

ZOOM DRAIN franchise review: Kimberly Kean of Seattle

Plumbing business owner finds ZOOM DRAIN systems elevate her business — and her revenues — to a whole new level

Like many of our franchisees, Kimberly Kean was already familiar with the plumbing industry before she joined ZOOM DRAIN as a franchise owner. She and her business partner, Dennis Hamon, own a plumbing and heating business in Seattle. Kean won a contest to spend a day with our COO, Ellen Rohr, who then mentored Kean and her partner for a year after that, “which was amazing,” she says. When Rohr mentioned that Zoom was going to franchise, she didn’t jump right away. Kean talks about what finally swayed her and how her business is doing today in this ZOOM DRAIN franchise review.

When did you become a ZOOM DRAIN franchisee?

We signed in June of 2018 and we started actually working for customers in October of 2018.

How did you find out about ZOOM DRAIN?

I won a contest, Win a Day with Ellen. She was in our business for a day …

ZOOM DRAIN franchise review: Sam Marcisso III of New England

Father-and-son team up to invigorate the family business, see tenfold increase in sewer & drain sales

Pine State Services, a family-owned business in Westbrook, Maine, was doing well with its plumbing, HVAC and electrical services, but they couldn’t really get the sewer and drain division off the ground. “It wasn’t making any money,” says Sam Marcisso III, who was running Pine State’s warehouse for his father after working in New York for a few years. But luckily, ZOOM DRAIN COO, Ellen Rohr and Zoom Co-founder Al Levi were already business coaches for Pine State Services President and Owner Sam Marcisso Jr. When Rohr and Levi decided to franchise, they naturally approached Marcisso Jr. He thought running the franchise division would be the perfect opportunity for his namesake son. The results far exceeded their expectations, with a tenfold increase in sales. Marcisso III tells their story in this ZOOM DRAIN franchise review.

When did you become a ZOOM DRAIN…