Leading IT Franchise Receives Recognition for Exemplary Practices in Enhancing Franchisee and Consumer Experience
September 03, 2024 // FranchiseMarketingSolutions.com // (CARROLLTON, TEXAS) — NerdsToGo®, a leading information technology (IT) solutions and technology repair services franchise for both business and home, is proud to announce that it has been awarded the Franchise Customer Experience Certification. This esteemed recognition is a testament to NerdsToGo’s commitment to excellence in franchising, focusing on both franchisee and consumer experiences.
The Franchise Customer Experience Certification, administered by the Franchise Customer Experience Institute, is awarded to franchise brands that demonstrate superior practices leading to enhanced franchise profitability via exceptional franchisee and consumer experiences. NerdsToGo underwent a comprehensive evaluation process, which included an independent review of 32 key practices, telephone interviews with franchisees and consumers and analysis of third-party data.
“As NerdsToGo continues a nationwide growth trajectory, receiving this certification is a testament to our comprehensive support system for franchisees and the overall quality of the services we offer,” said Mark Jameson, chief development officer at Propelled Brands, multi-brand platform company of NerdsToGo. “Providing exceptional IT services to small and medium-sized businesses, NerdsToGo franchisees are poised to make an impact in their communities while finding opportunities for recurring revenue streams. NerdsToGo remains dedicated to franchisee profitability, empowering our network with the tools and resources necessary for continued success.”
This certification not only acknowledges NerdsToGo’s dedication to its franchisees and customers but also grants access to a wealth of resources from the Franchise Research Institute. These resources, including hundreds of tools and research materials, are designed to further improve customer experiences and franchisee profitability. The certification and resources will support the ongoing expansion of the brand, with NerdsToGo targeting 50 open locations by the end of 2024.
“Being able to solve real-world problems, empower businesses with technology, and contribute to community growth is incredibly rewarding,” said Paul Ongioni, owner of NerdsToGo Chicago Downtown – Magnificent Mile, which he opened earlier this year as the brand targeted further development in Chicago. “Investing in NerdsToGo presented an opportunity to combine my passions and expertise in a way that directly impacts small to medium-sized businesses. I love what I do because it allows me to blend my passions for technology and entrepreneurship in a way that serves the greater good.”
The initial investment for a NerdsToGo franchise is approximately $133,333 – $181,032, including a $49,750 franchise fee. The brand offers a special incentive for veterans and first responders, including paramedics, emergency medical technicians, police officers, sheriffs and firefighters, which includes a 50% reduction on the franchise fee – a savings of $24,875.
About NerdsToGo®
NerdsToGo® is a growing IT services franchise brand that provides a simple path to overcoming the pain points and complexities of technology. Friendly and approachable Nerds offer solutions for efficiency and security for small to medium-sized businesses, as well as the individual who needs help with personal computers, devices and home networks. NerdsToGo is a service-oriented brand in the Propelled Brands® family. Providing Managed IT Services for business, the Nerds can assess, design and support IT networks while providing remote support and vendor management.
About the Franchise Customer Experience Institute
The Franchise Customer Experience Institute is dedicated to recognizing and supporting franchised brands that excel in driving franchisee profitability through improved franchisee and consumer experiences. With a mission to provide recognition and resources, the Institute plays an important role in elevating standards in franchising. For more information about the Franchise Customer Experience Certification, visit www.FranchiseCXCertification.com.
SOURCE NerdsToGo®
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