When husband and wife team Penny and Allen Ellison both lost their jobs on the same day in 2009, they decided their next move would be starting a career that gave them control over their future. They wanted a business of their own; one that gave them autonomy and freedom. That same year, they launched Mr. Handyman® of West Knoxville, bringing a brand-new franchise to the area.
“Mr. Handyman has become more like family than a business. You get to be your own boss but with a team behind you to help when you need it.”
In 2019, Allen passed away and Penny saw firsthand just how dedicated Mr. Handyman franchise owners were to helping others. Even after putting in full days at their businesses, many owners spent their evenings and weekends helping Penny and asking nothing in return.
Penny and Allen Questions and Answers
- Year Opened:
Answer 2009 - Question Number of employees:
Answer 27 - Question Why franchise ownership?
Answer The ability to access an established business model with a track record of success. - Question What do you appreciate most about Neighborly®:
Answer Being able to help our customers take care of everything they need for their homes. - Question Advice for aspiring franchise owners:
Answer Plug into the system. It works and it’s proven. Go to every event your franchise has if you can because you’ll learn so much. - Question My must read:
Answer Who Moved My Cheese - Question If you weren’t a franchise owner, what would you do?
Answer Work with animals big and small
Today, her business is thriving, and she lives by her own advice: Don’t be afraid to ask for help. You’ll learn so much from other franchise owners.